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Frequently asked questions
What are your opening hours?
- Monday – Saturday: 9:00am – 8:00pm
- Sunday: 11:00am – 5:00pm
Can I return an item bought in-store?
Yes, in-store purchases must be returned within 14 days to the store.
How do I start a return?
To start a return, please email our Customer Service Team at contact@shoereligion.com. If you have an account, you can also submit a return request via your dashboard.
What fees are non-refundable?
The following are non-refundable:
- Original shipping costs
- Return shipping fees
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. You can see this at checkout